Return / Exchanges
Return Policy
Online Orders
Returns and exchanges are free for US Customers! To return or exchange items purchased on 2ndroundstore.com, follow these easy steps:
1. Find Your Order Number
2. Print Your Return Label
3. Attach Return Label
Next, get your package ready to mail back to us. Add your items and tape your package securely. Make sure to remove or cover the original shipping label and attach your new return label to the package. You’re all set! Just schedule a pickup or drop off at any authorized facility for the designated carrier on your shipping label.
If you are returning items from a multiple orders, please start a return for all items and include the receipt, packing list or order confirmation email from each order in your package.
Return shipping labels are only available for orders shipping to the continental US and no additional postage is required. Please allow approximately 1-2 weeks for return processing. You will receive a refund notification from us when your return has been processed, and refunds will take an additional 1-3 business days to credit back to your original form of payment.
4. Exchanges
Damaged or Defective Products
If you receive a damaged or defective furniture item, please Email to 2ndroundstore@gmail.com and we will help you exchange or return the item.
Return or Exchange Location Address
3832 Wilshire Blvd, #105, Los Angeles, CA, 90010